Returns Policy

Delivery of Sales Tools and Spare Parts

We offer free next day delivery for any order over £75. For orders under £75 a charge of £3.99, non-recorded, or £4.99, recorded, will apply. Next day delivery is available on orders received before 2pm. See Terms and Conditions for next day postcode exclusions. Note we are currently only able to deliver to the UK.

Returning Unwanted Sales Tools and Spare Parts

You have the right to cancel and return any items purchased for a full refund, providing they are returned to us within 28 days in their original packaging and in saleable condition. You are responsible for paying any postage or shipping costs incurred when returning any unused and unwanted items. We will refund the purchase price within 14 days of receipt.

Returning Defective Sales Tools and Spare Parts

If you would like to return any defective items purchased from us for a replacement, repair or refund, please contact 0800 0326345 or email to arrange collection. See Terms and Conditions for full details