Delivery Information


If you have a question or a problem, it might be quicker for you to check our FAQ's section before contacting us.
We've tried to cover most issues, so your answer could be there

Place your order by 2pm Mon - Fri for next working day delivery and by 1pm Sunday for Monday delivery.

Orders under £30 are charged at £3.99 per delivery. Hire tools are free delivery.

Delivery of items over 30KG in weight or 1.4 meters in length may be delayed.

All deliveries will require a signature.

We use UK Mail tracking for our next day deliveries and a signature will be required.

UK Mainland orders come with a 1 hour predicted delivery time slot which is sent to you by email and text on the morning of delivery - to save you waiting in.

Bank Holidays (UK)

Please allow an extra 2 working days for delivery to any destination.

Please be aware that orders placed after 5pm will be processed on the next working day.

Orders placed between Friday 2pm - Sunday 1pm will be delivered on Monday, excluding bank holidays.

UK Next Working Day Delivery is not available to the following postcodes and destinations:

AB31-AB38, AB41-AB56, FK17-FK21, HS1-HS9, IV1-IV99, KA27-KA28, KW1-K17, PA20-PA80, PH15-PH50, ZE1-ZE3, BT, IM, JE, GY, IRELAND, EUROPE, AUSTRALIA, CANADA, USA, REST OF WORLD.

*Every effort will be made to deliver your parcel the next working day, however sometimes delays do occur which are outside of our control - in which case you will be kept updated.

Hire tools are delivered free of charge.

We use UK Mail tracking for our "next working day by noon" delivery service and a signature may be required.

Bank Holidays
Please allow 2 extra working days for delivery to any destination. Orders placed after 4pm will be processed on the next working day. UK "Next working day by noon" service is available in all postcodes, except:

England:
CA9, 18-19, 95 EX18-19, 21-23, 31-39 LA10-11, 17-21 PL10, 11, 13-20, 22-35 TA4-5, 16-24 TR1-20, 22, 26-27 WR15 YO15, 25, 31

Wales:
Service available to all postcodes.

Scotland & Scottish Highlands:
Service available to all postcodes, excluding the Scottish Isles and the following:
AB3-5, 21, 30-39, 41-45, 51-56 DD DG2-11, 13-14 EH21, 23-24, 26, 31-32, 34-46 FK6, 8-21 G60, 63, 65, 84 HS IV KA5-8, 10, 14-30 KW KY8-10, 13-16 ML6-7, 11-12 PA PH1-26, 30-44, 49-50 TD2, 3-11, 12-15 ZE

Northern Ireland (BT): BT1-2, 4-28, 29-49, 5

Service not available in Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

Hire tools are delivered free of charge.

We use UK Mail tracking for our "next working day by noon" delivery service and a signature may be required.

Bank Holidays
Please allow 2 extra working days for delivery to any destination. Orders placed after 4pm will be processed on the next working day. UK "Next working day by noon" service is available in all postcodes, except:

England:
CA9, 18-19, 95 EX18-19, 21-23, 31-39 LA10-11, 17-21 PL10, 11, 13-20, 22-35 TA4-5, 16-24 TR1-20, 22, 26-27 WR15 YO15, 25, 31

Wales:
Service available to all postcodes.

Scotland & Scottish Highlands:
Service available to all postcodes, excluding the Scottish Isles and the following:
AB3-5, 21, 30-39, 41-45, 51-56 DD DG2-11, 13-14 EH21, 23-24, 26, 31-32, 34-46 FK6, 8-21 G60, 63, 65, 84 HS IV KA5-8, 10, 14-30 KW KY8-10, 13-16 ML6-7, 11-12 PA PH1-26, 30-44, 49-50 TD2, 3-11, 12-15 ZE

Northern Ireland (BT): BT1-2, 4-28, 29-49, 5

Service not available in Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

Hire tools are delivered free of charge.

We use UK Mail tracking for our "next working day by noon" delivery service and a signature may be required.

Bank Holidays
Please allow 2 extra working days for delivery to any destination. Orders placed after 4pm will be processed on the next working day. UK "Next working day by noon" service is available in all postcodes, except:

England:
CA9, 18-19, 95 EX18-19, 21-23, 31-39 LA10-11, 17-21 PL10, 11, 13-20, 22-35 TA4-5, 16-24 TR1-20, 22, 26-27 WR15 YO15, 25, 31

Wales:
Service available to all postcodes.

Scotland & Scottish Highlands:
Service available to all postcodes, excluding the Scottish Isles and the following:
AB3-5, 21, 30-39, 41-45, 51-56 DD DG2-11, 13-14 EH21, 23-24, 26, 31-32, 34-46 FK6, 8-21 G60, 63, 65, 84 HS IV KA5-8, 10, 14-30 KW KY8-10, 13-16 ML6-7, 11-12 PA PH1-26, 30-44, 49-50 TD2, 3-11, 12-15 ZE

Northern Ireland (BT): BT1-2, 4-28, 29-49, 5

Service not available in Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

We use UK Mail tracking for our "next working day by noon" delivery service and a signature may be required.

Bank Holidays
Please allow 2 extra working days for delivery to any destination. Orders placed after 4pm will be processed on the next working day. UK "Next working day by noon" service is available in all postcodes, except:

England:
CA9, 18-19, 95 EX18-19, 21-23, 31-39 LA10-11, 17-21 PL10, 11, 13-20, 22-35 TA4-5, 16-24 TR1-20, 22, 26-27 WR15 YO15, 25, 31

Wales:
Service available to all postcodes.

Scotland & Scottish Highlands:
Service available to all postcodes, excluding the Scottish Isles and the following:
AB3-5, 21, 30-39, 41-45, 51-56 DD DG2-11, 13-14 EH21, 23-24, 26, 31-32, 34-46 FK6, 8-21 G60, 63, 65, 84 HS IV KA5-8, 10, 14-30 KW KY8-10, 13-16 ML6-7, 11-12 PA PH1-26, 30-44, 49-50 TD2, 3-11, 12-15 ZE

Northern Ireland (BT): BT1-2, 4-28, 29-49, 5

Service not available in Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

We use UK Mail tracking for our "next working day by noon" delivery service and a signature may be required.

Bank Holidays
Please allow 2 extra working days for delivery to any destination. Orders placed after 4pm will be processed on the next working day. UK "Next working day by noon" service is available in all postcodes, except:

England:
CA9, 18-19, 95 EX18-19, 21-23, 31-39 LA10-11, 17-21 PL10, 11, 13-20, 22-35 TA4-5, 16-24 TR1-20, 22, 26-27 WR15 YO15, 25, 31

Wales:
Service available to all postcodes.

Scotland & Scottish Highlands:
Service available to all postcodes, excluding the Scottish Isles and the following:
AB3-5, 21, 30-39, 41-45, 51-56 DD DG2-11, 13-14 EH21, 23-24, 26, 31-32, 34-46 FK6, 8-21 G60, 63, 65, 84 HS IV KA5-8, 10, 14-30 KW KY8-10, 13-16 ML6-7, 11-12 PA PH1-26, 30-44, 49-50 TD2, 3-11, 12-15 ZE

Northern Ireland (BT): BT1-2, 4-28, 29-49, 5

Service not available in Republic of Ireland, Isle of Man, Isle of Wight, Channel Islands, Isles of Scilly.

We use UK Mail for our deliveries and a signature may be required. Service not available in all areas:

Bank Holidays
Please allow 2 extra working days for delivery to any destination. Orders placed after 4pm will be processed on the next working day. UK "Next working day by noon" service is available in all postcodes, except:

England:
Service available to all postcodes excluding the following:
BA11-13, 20-22 CA9, 11, 18-19 DT7 EX6, 13, 16-23, 31-39 HR3, 5, 6 LA10-11, 17-21 PL8, 10-35 SW1H SY7, 9-10 16-20, 23-25 TA1-7, 10-24 TQ5-9, 12-14 TR1-20, 22, 26-27, 93 TS13-14 WF9 WR15 YO15, 25, 31

Wales:
Service available to all postcodes excluding the following:
LD1-8 LL20, 22-27, 33-49, 51-78 NP8 SA19-20, 32-48, 61-73

Scotland & Scottish Highlands:
Service available to all postcodes, excluding the Scottish Isles and the following:
AB DD DG 2-11, 13-14 EH14-17, 21-27, 31-49, 49, 51, 55 FK G60, 63, 65-66, 82-84 HS IV KA KW KY1, 4, 6-10, 16 ML PA PH TD ZE

Northern Ireland (BT): Service only available to the following postcodes:
BT3

Republic of Ireland (D) Service not available.

Isle of Man (IM) Service not available.

Isle of Wight (PO30-41) Service not available.

Channel Islands (JE, GY) Service not available.

Isles of Scilly (TR21, 23-25) Service not available.

Areas where 48h is the best delivery service is available:

Scotland and Scottish Isles
AB36-38, 55-56 IV2-63 KA27-28 KW PA20, 23, 28-40, 50, 80-88 PH19-26, 30-40, 49-50

Republic of Ireland (D)
All postcodes.

Isle of Man (IM)
IM1-9

Channel Islands (JE, GY)
GY1-10 JE1-5

Areas where 72hr is the best delivery service available (i.e. No Next Day Service or 48hr)

Scotland and Scottish Isles
HS IV21 KW15-17 PA41–49, 60-78 PH41-44 ZE

£3.95 or FREE when you spend £50 or more
Please allow 4-8 working days for delivery into the BFPO network.

Free UK Returns. For more information click here.

We will endeavour to despatch orders placed before 2pm on a weekday on the same day (for European destinations). Transit time begins the day after a despatch email is sent – once our couriers are in possession of your parcel. The below delivery timeframes are indicative only and we cannot be held responsible for any delays.

Country Type Delivery Timing Price
Country Type Delivery Timing Price

FREE Shipping on orders over $150. All applicable sales taxes and import duties are included – the price you see is the price you pay.

Orders will arrive at your delivery address via USPS. Normal shipping times are 5-7 working days from placing your order. Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for up to 12 days and a delivery card left advising how you can collect your parcel from your local Post Office.

You will receive an email with tracking information once your parcel arrives into the country.

Country Type Delivery Timing Price
Country Type Delivery Timing Price
Country Type Delivery Timing Price

Уважаемый Покупатель!

Выбранные Вами товары подлежат таможенному оформлению по прибытии в Россию.

Мы готовы выполнить все необходимые формальности от Вашего имени, для этого:

- подтвердите полномочия ЗАО «Армадилло Бизнес Посылка» (свидетельство о включении в Реестр таможенных представителей № 0286/00 от 30.12.2010 г.) на таможенное оформление и доставку товаров, ознакомившись с полным текстом договора публичной оферты здесь и оплатив товары;

- пожалуйста, убедитесь, что Вы ввели верный номер своего мобильного телефона и адрес электронной почты при заказе товаров;

- после оплаты заказа ждите СМС и электронное сообщение с кодами доступа к Вашему личному кабинету, где Вам следует ввести свои паспортные данные и сведения о товарах.

Помните, что беспошлинному ввозу в Россию подлежат товары для личного пользования в адрес одного получателя, общая стоимость которых в течение календарного месяца не превышает сумму, эквивалентную 1000 Евро, и (или) вес которых не превышает 31 кг. В случае превышения лимита Вы должны оплатить пошлину 30% в части превышения стоимостной нормы, но не менее 4 Евро за кг в части превышения весовой нормы.

Данная публичная оферта размещена от имени и по поручению ЗАО «Армадилло Бизнес Посылка» и является полным и достоверным текстом договора, который заключается согласно ст.ст. 435, 437, 438 ГК РФ.

Dear customer,

Your purchase is subject to Customs formalities upon arrival into Russia.

By continuing, you are giving permission for “Armadillo Business Parcel”, trading as DPD, (Customs Brokerage License № 0286/00, dated 30.12.2010) to Customs clear your purchases, and you are agreeing with the full Customs brokerage agreement (as per Clauses 435,437,438 of the Russian Civil Code).

Please ensure you give an email address and mobile number to the retailer to enable DPD to contact you by email or SMS with a login to a web page where you must enter some information (including passport data and information about your purchase).

Remember that the duty/tax free limit for importing goods for private use into Russia is 1000 EUR or 31kg per month. If one of these limits is exceeded, then the recipient will pay 30% on the excess EUR amount, and 4 EUR/kg for the excess kg amount

Country Type Delivery Timing Price

Orders will arrive at your delivery address with Australia Post.

Delivery will be attempted once and a signature obtained if someone is available to sign for the parcel. Alternatively the parcel may be left in a safe place. If this is not possible your shipment will be held for 5 days and a delivery card left advising how you can collect your parcel from your local depot.

You will receive an email with tracking information so you can track your order to your door.

Country Type Delivery Timing Price
Germany Standard 2 Working Days £8.00

Parcels will be delivered by our courier Hermes.

If you have purchased a Returns label as part of your order, you can visit the Hermes website and use the PaketShop finden to find your local Parcelshop where you can drop off your parcel, or you can opt to have a courier collect it from your address.

Country Type Delivery Timing Price
Austria Standard 3 Working Days £10.00

Parcels will be delivered by our courier Hermes.

If you have purchased a Returns label as part of your order, you can visit the Hermes website and use the PaketShop Suche to find your local Parcelshop where you can drop off your Return parcel.


We have international sites for the following countries:

  • Australia – FREE Delivery on orders over $150
  • Eire – FREE Delivery on orders over €80
  • USA – FREE Delivery on orders over $100

Please Note:

Working days are referred to as Monday to Friday. Saturday, Sunday and UK Bank Holidays are not classed as working days. Non EU destinations may be liable for additional customs and duty charges.

All international shipment charges are quoted per parcel. If your order exceeds the standard parcel size further shipment charges will be due before the order can be shipped. Customer services will contact you directly with any additional shipment charges due. Our prices include VAT and VAT is not reclaimable.